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Privacy and Data Protection Policy

Privacy and Data Protection Policy

Effective date: 16 July 2026

Happenli Events Group LTD, trading as GD Photo Booths & Events, is committed to protecting and respecting your privacy.

This Privacy and Data Protection Policy explains how we collect, use, store and share personal information when you:

  • visit our website;

  • contact us about our services;

  • request a quotation or check availability;

  • make or manage a booking;

  • attend or participate in an event at which we provide services;

  • use one of our photo booths, online galleries or related guest experiences; or

  • otherwise communicate or interact with us.

This policy has been prepared with reference to the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations and other applicable UK data protection legislation.

1. Who We Are

For data protection purposes, Happenli Events Group LTD, trading as GD Photo Booths & Events, is the data controller responsible for deciding how and why your personal information is processed, except where this policy explains that we are acting on behalf of another organisation.

Legal business name: Happenli Events Group LTD
Trading name: GD Photo Booths & Events
Business or registered address: 15 Stevenson Court, West Lothian, United Kingdom, EH54 5NW
Website: www.gdphotobooths.com
Email: contact@gdphotobooths.com
Telephone: 0800 955 2202

References in this policy to “GD Photo Booths & Events”, “GD Photo Booths”, “we”, “us” or “our” mean Happenli Events Group LTD trading as GD Photo Booths & Events.

2. Information We Collect

The information we collect depends on how you interact with us.

Enquiry and contact information

When you contact us, check availability or request information, we may collect:

  • your name;

  • email address;

  • telephone number;

  • preferred method of contact;

  • the content of your enquiry;

  • correspondence between you and us;

  • how you heard about us; and

  • any other information you choose to provide.

Booking and event information

When you request a quotation, make a booking or manage an existing booking, we may collect:

  • your name and contact information;

  • billing information;

  • event date, venue and location;

  • ceremony, reception and service timings;

  • services and packages booked;

  • setup, operation, collection and access arrangements;

  • venue contact details;

  • wedding planner, event coordinator or supplier contact details;

  • guest numbers;

  • design choices and personalisation information;

  • photographs, names, dates, logos or wording supplied for personalised products;

  • accessibility, dietary, medical or safety information that you voluntarily provide;

  • booking agreements, invoices, payments and transaction records;

  • details of cancellations, complaints, incidents, changes or disputes; and

  • any other information reasonably required to organise and deliver your booking.

Event attendee and photo booth information

When someone uses one of our photo booths or related guest experiences, we may process:

  • photographs;

  • videos;

  • GIFs, boomerangs or other digital content;

  • names, messages or captions entered into the photo booth;

  • email addresses or mobile numbers entered for digital delivery or sharing;

  • print selections and sharing preferences;

  • event and gallery information;

  • timestamps and technical information relating to the photo booth session; and

  • information required to provide galleries, downloads, reprints or technical support.

Guests are not required to provide an email address or mobile number unless it is needed for a digital delivery or sharing feature they have chosen to use.

Contact details entered by a guest solely to receive a photograph will not automatically be added to a marketing list.

Payment information

We may collect information relating to:

  • deposits;

  • booking balances;

  • refunds;

  • transaction dates;

  • payment status; and

  • payment references.

Where payments are processed by a bank, card processor, finance provider or online payment platform, that organisation may process payment information under its own privacy policy.

We will generally retain transaction references, payment status and accounting records rather than complete payment card information.

Website and technical information

When you visit our website, we and our technology providers may collect:

  • your IP address;

  • browser type and version;

  • device type and operating system;

  • approximate location derived from your IP address;

  • pages visited;

  • links and buttons clicked;

  • referring website or advertising campaign;

  • dates and times of visits;

  • enquiry, quotation or booking actions;

  • cookie and advertising identifiers; and

  • information collected through pixels, cookies, scripts and similar technologies.

3. Where We Obtain Information From

We may collect personal information directly from you or receive it from:

  • your partner or another person involved in the booking;

  • an event organiser;

  • a wedding planner or event coordinator;

  • the event venue;

  • a corporate or commercial client;

  • staff, contractors and event suppliers;

  • booking and customer-management platforms;

  • payment processors;

  • website, advertising and analytics providers;

  • social media platforms;

  • insurers and professional advisers; and

  • publicly available sources where relevant and lawful.

Where someone provides us with information about another person, they should ensure that they are authorised to provide it and, where appropriate, that the other person understands how their information may be used.

Where we receive information about an identifiable guest from another person or organisation, we will provide or make available appropriate privacy information where reasonably practicable.

4. How We Use Your Information

We may use personal information to:

  • respond to enquiries and availability requests;

  • prepare quotations and service recommendations;

  • create, administer and fulfil bookings;

  • communicate about deposits, balances and booking requirements;

  • coordinate arrangements with venues, planners and suppliers;

  • allocate staff, attendants, drivers, setup teams and subcontractors;

  • design personalised photo booth prints and event materials;

  • operate photo booths and related guest experiences;

  • produce and deliver prints and digital content;

  • create and host online event galleries;

  • provide downloads, reprints and technical support;

  • manage changes, cancellations, complaints, incidents and disputes;

  • protect our equipment, customers, guests, staff and business;

  • maintain accounting, tax, insurance and legal records;

  • prevent fraud and misuse of our services;

  • improve our services, website and customer experience;

  • measure website and advertising performance;

  • send permitted marketing communications;

  • establish, exercise or defend legal claims; and

  • comply with legal and regulatory responsibilities.

We will not use personal information for a materially different purpose without first considering whether the new use is lawful, fair and compatible with the purpose for which the information was originally collected.

5. Our Lawful Bases for Processing

We use one or more lawful bases depending on the information and the reason it is being processed.

Contract

We may process information where it is necessary to:

  • provide a quotation or take steps requested before a booking;

  • enter into a booking agreement;

  • administer and deliver the services booked;

  • create and provide an online event gallery;

  • process payments;

  • manage booking changes and cancellations; or

  • meet our contractual responsibilities.

Legitimate interests

We may process information where it is necessary for our legitimate interests or those of another party, provided those interests are not overridden by an individual’s rights and freedoms.

Our legitimate interests may include:

  • operating and improving our business;

  • communicating with customers, guests, venues and suppliers;

  • planning and delivering events;

  • creating and maintaining event galleries;

  • allowing clients and guests to access event photographs;

  • maintaining accurate records;

  • protecting our equipment, staff and customers;

  • preventing fraud and misuse;

  • handling complaints, incidents and legal claims;

  • maintaining service quality;

  • measuring website and service performance; and

  • promoting our own similar services where legally permitted.

Where we rely on legitimate interests, we consider the necessity and proportionality of the processing and its potential effect on the people concerned.

Legal obligation

We may process and retain information where necessary to comply with:

  • tax and accounting requirements;

  • employment obligations;

  • health and safety requirements;

  • insurance obligations;

  • court orders;

  • law enforcement requests; or

  • other legal and regulatory duties.

Consent

We may rely on consent for certain optional activities, including:

  • some marketing communications;

  • non-essential website cookies;

  • online advertising and associated tracking;

  • particular promotional uses of photographs or videos; and

  • processing certain sensitive information where explicit consent is appropriate.

Consent may be withdrawn at any time. Withdrawal will not affect processing that took place before consent was withdrawn.

Vital interests

In an emergency, we may process or share information where it is necessary to protect someone’s life or physical safety.

6. Information Required to Provide Our Services

Certain information is necessary for us to provide a quotation, accept a booking or deliver our services.

This may include:

  • the customer’s identity;

  • contact information;

  • event date;

  • event venue;

  • services required;

  • access and setup information; and

  • payment information.

If required information is not provided, we may be unable to:

  • respond fully to an enquiry;

  • confirm availability;

  • prepare an accurate quotation;

  • accept or administer a booking;

  • coordinate with the venue; or

  • deliver the booked services.

Providing optional information, including most marketing preferences and non-essential sensitive information, is not a condition of making a booking.

7. Sharing Information With Your Event Venue

To organise and safely deliver an event, it is normally necessary for us to communicate directly with the venue identified in an enquiry or booking.

By giving us the venue’s details and asking us to provide services at that venue, you acknowledge that we may contact the venue and share personal and event information that is reasonably necessary to:

  • confirm the event and booking;

  • verify event dates and timings;

  • arrange access, setup, operation and collection;

  • confirm loading, parking, power and space requirements;

  • coordinate with the venue’s event team;

  • discuss risk assessments, insurance and safety arrangements;

  • manage changes, delays or access restrictions;

  • resolve conflicting information;

  • respond to incidents, damage, complaints or emergencies; and

  • otherwise organise and deliver the booked services.

Information shared with the venue may include:

  • your name and contact details;

  • your event date and booking reference;

  • the services booked;

  • setup, operating and collection times;

  • booking schedules and access instructions;

  • relevant correspondence or instructions;

  • special requirements relevant to the venue or service;

  • payment or booking status where genuinely necessary;

  • details of suppliers attending on our behalf; and

  • information concerning an incident, complaint, safety concern or contractual issue connected with the event.

We will not ordinarily provide the venue with:

  • complete payment card information;

  • identification documents;

  • unrelated private correspondence; or

  • personal information that is not relevant to organising, delivering or protecting the event and our services.

The venue may act as an independent data controller for information it receives and may process that information under its own privacy policy and legal responsibilities.

8. Sharing Information With Staff, Contractors and Event Suppliers

We may use employees, workers, freelancers, subcontractors, associated companies and specialist suppliers to deliver some or all of the services included in a booking.

By making a booking, you acknowledge that we may provide these parties with personal and event information that is reasonably necessary for them to complete their assigned work.

These parties may include:

  • photo booth attendants;

  • delivery and setup teams;

  • drivers;

  • DJs and entertainers;

  • event staff;

  • photographers;

  • graphic designers;

  • print suppliers;

  • décor and equipment suppliers;

  • production companies;

  • technical support providers;

  • event coordinators;

  • administrative support providers; and

  • other companies or individuals engaged by us to help deliver the booking.

Information provided to them may include:

  • the customer’s name and contact information;

  • event date, venue and timings;

  • services booked;

  • setup and collection instructions;

  • venue access information;

  • design and personalisation requirements;

  • relevant guest or organiser information;

  • accessibility or safety requirements; and

  • correspondence or instructions relevant to their responsibilities.

Staff, contractors and suppliers will only be given information that is reasonably necessary for their role.

Where appropriate, they are required to:

  • keep personal information confidential;

  • use it only for the assigned purpose;

  • protect it appropriately;

  • follow our documented instructions; and

  • delete or return it when it is no longer required.

Some suppliers act as data processors working on our instructions. Others may act as independent data controllers where they make their own decisions about how information is processed.

Independent controllers are responsible for their own privacy practices.

9. Corporate Events and Brand Activations

For most private-event and wedding bookings, Happenli Events Group LTD is the data controller for the personal information it collects and uses.

For some corporate events, commercial campaigns and brand activations, the commissioning client may determine:

  • what attendee information is collected;

  • why it is collected;

  • how photographs are used;

  • whether information is used for campaign marketing;

  • who receives the information; and

  • how long the information is retained.

In those circumstances:

  • the commercial client may be the data controller;

  • we may act as a data processor on the client’s documented instructions;

  • we and the client may act as separate controllers; or

  • in some cases, the parties may share controller responsibilities.

The privacy information presented for the relevant campaign or event should explain which arrangement applies.

Where we act as a processor, we will only process personal information in accordance with the client’s documented instructions, except where the law requires otherwise.

10. Other Organisations We May Share Information With

We may also share personal information with:

  • website and hosting providers;

  • online gallery providers;

  • email and communications providers;

  • customer relationship and booking-management platforms;

  • cloud storage and document-management providers;

  • payment processors, banks and accounting providers;

  • insurers and professional advisers;

  • advertising and analytics providers;

  • IT support and cybersecurity providers;

  • debt-recovery and legal service providers;

  • regulators, courts, law enforcement bodies and public authorities; and

  • a purchaser, investor or adviser involved in a sale, transfer or restructuring of the business.

We do not sell or rent personal information to third parties.

We may disclose information where:

  • required by law;

  • necessary to establish, exercise or defend legal rights;

  • required by an insurer or professional adviser;

  • necessary to investigate fraud or misuse; or

  • reasonably necessary to protect the safety, property or rights of our customers, guests, staff, suppliers or business.

11. Special Category and Sensitive Information

You may occasionally provide information concerning:

  • health;

  • disability;

  • accessibility;

  • allergies;

  • religious requirements; or

  • other sensitive matters.

We ask that you only provide information that is genuinely relevant to the service or event.

Where possible, information should describe the practical adjustment or assistance required rather than providing an unnecessary medical diagnosis.

Where sensitive information needs to be shared with a venue, member of staff or supplier, we will share only what is reasonably necessary to safely and appropriately deliver the service.

Depending on the circumstances, we may process this information:

  • with explicit consent;

  • where necessary to protect someone’s vital interests;

  • where necessary to establish, exercise or defend legal claims; or

  • under another applicable condition permitted by data protection law.

Access to sensitive information will be restricted to people who reasonably need it.

Unless it is connected to an accident, complaint, legal claim or continuing requirement, sensitive event information will normally be deleted or anonymised after it is no longer needed.

12. Children and Young People

Children and young people may appear in event photographs or use a photo booth under the supervision of an event organiser, parent, guardian or responsible adult.

We ask event organisers and responsible adults to supervise children’s use of our equipment and notify us of any relevant safeguarding or privacy requirements.

We will not ordinarily use an identifiable image of a child for public advertising or promotional purposes without appropriate permission.

A parent, guardian or other appropriate person may contact us to raise a safeguarding concern or request that an image of a child is removed or access to it restricted.

We may restrict or remove content where we reasonably believe that doing so is necessary to protect a child or young person.

13. Photographs, Videos and Event Content

Photographs and other content created through our equipment may constitute personal information where a person can be identified.

We process this content to:

  • operate the photo booth or guest experience;

  • produce physical prints;

  • deliver digital copies;

  • create event galleries;

  • provide downloads;

  • troubleshoot technical issues;

  • fulfil reprint requests;

  • respond to customer support requests; and

  • provide the services included in the booking.

Online event galleries

Following an event, photographs, videos and other content may be uploaded to an online gallery hosted on our website or through a gallery service provider.

The purpose of the gallery is to provide the client and event guests with continuing access to their event content.

Unless password protection has been requested or applied, an online gallery may be accessible to anyone who has or discovers the relevant gallery link. The client or event guests may also share that link with other people.

An unprotected gallery should not be treated as confidential.

The person who made the booking may request at any time that:

  • the gallery is password-protected;

  • the gallery link is changed, where technically possible;

  • access to the gallery is restricted;

  • particular images are removed; or

  • the entire gallery is removed.

A person appearing in a photograph or other content may also contact us to request that the relevant content is removed or access to it is restricted.

We may ask for sufficient information to identify the photograph and confirm the identity or authority of the person making the request.

We will consider removal and restriction requests promptly. Data protection rights are subject to legal limitations, but we will generally remove or restrict event photographs where there is a reasonable privacy, safety or safeguarding concern.

Once a photograph or gallery link has been viewed, downloaded, copied, screenshotted or shared by another person, we may be unable to retrieve every copy held outside our systems.

We may temporarily restrict access to a gallery while investigating:

  • a privacy complaint;

  • a safeguarding concern;

  • disputed authority;

  • suspected misuse; or

  • a legal issue.

Promotional use

Providing a photograph through a client gallery does not automatically give us permission to use it in:

  • social media posts;

  • paid advertising;

  • website marketing;

  • printed promotional material;

  • exhibitions; or

  • other public promotional content.

Where we wish to use identifiable event content for promotional purposes, we will rely on an appropriate lawful basis and obtain permission where required.

Any separate photography, portfolio or publicity agreement entered into with the client will also apply, provided that it is lawful, clear and fair.

Guest privacy information

We will provide or make available a short privacy notice at the photo booth, point of collection or through an accessible digital link where reasonably practicable.

This may include:

  • who operates the photo booth;

  • why photographs and contact information are processed;

  • whether an online gallery will be created;

  • how to access this policy; and

  • how to request removal or exercise data protection rights.

Event organisers should also make guests aware that photography or recording is taking place and should tell us in advance about any particular privacy or safeguarding requirements.

14. Marketing Communications

We may send administrative and service communications relating to an enquiry or booking without separate marketing consent.

These may include:

  • quotation information;

  • payment reminders;

  • booking confirmations;

  • event instructions;

  • gallery notifications;

  • service updates;

  • requests for information;

  • safety communications; and

  • complaint or support correspondence.

These are not treated as marketing where their primary purpose is to administer or deliver the service.

We may send electronic marketing to an individual where:

  • they have provided valid consent; or

  • all requirements of the applicable existing-customer or prospective-customer soft opt-in are met.

Where we rely on the soft opt-in:

  • we must have obtained the contact information directly from the person;

  • it must have been obtained during a sale or genuine negotiation for a sale;

  • the marketing must relate to our own similar services;

  • the person must have been given a clear opportunity to opt out when their information was collected; and

  • every subsequent marketing communication must include a simple way to opt out.

An email address or mobile number entered by an event guest solely to receive a photograph will not be used for unrelated marketing unless that person has separately agreed to receive it.

You may opt out of marketing at any time by:

  • using the unsubscribe option provided;

  • replying to the communication;

  • following the stated opt-out instructions; or

  • contacting contact@gdphotobooths.com.

Opting out of marketing will not prevent us from sending essential communications relating to an active enquiry, booking, payment, gallery, complaint or legal obligation.

We may retain a minimal suppression record to ensure that a person who has opted out is not accidentally contacted again.

15. Cookies, Analytics and Advertising Technologies

Our website may use cookies, tracking pixels, scripts and similar technologies.

These technologies may be used to:

  • keep the website functioning;

  • remember preferences;

  • provide security;

  • understand how visitors use the website;

  • measure enquiries and bookings;

  • identify technical problems;

  • measure advertising performance; and

  • provide or improve relevant advertising.

We may use services provided by Meta, including Meta Pixel and the Conversions API, to understand how people interact with our website and advertising.

Depending on our configuration and the visitor’s cookie choices, information sent to Meta may include:

  • browser and device information;

  • IP address;

  • pages visited;

  • enquiry or booking events;

  • advertising identifiers; and

  • hashed contact information, such as an email address or telephone number, where used for advertising attribution or matching.

Meta may process that information under its own privacy terms and may process it outside the United Kingdom.

We will not activate Meta Pixel, advertising cookies or advertising-related tracking and profiling unless the visitor has provided the consent required through our cookie controls.

Rejecting non-essential cookies will not prevent someone from accessing the main functions of our website, although some optional features may be affected.

Visitors can review or change their choices using our cookie controls, where available.

More detailed information about the cookies and technologies used, including their providers, purposes and durations, should be provided through our cookie banner, cookie settings or separate Cookie Policy.

16. International Data Transfers

Some of our:

  • website providers;

  • online gallery providers;

  • software providers;

  • cloud storage providers;

  • advertising platforms;

  • payment providers; and

  • technical support providers

may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal transfer mechanism or safeguard applies.

This may include:

  • transfer to a country covered by UK adequacy regulations;

  • the UK International Data Transfer Agreement;

  • an approved UK addendum to contractual clauses;

  • binding corporate rules; or

  • another lawful transfer mechanism.

Where required, we will also consider whether additional technical, organisational or contractual protections are appropriate.

You may contact us for further information about the safeguards used for a particular provider or transfer.

17. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

We consider:

  • the nature and sensitivity of the information;

  • why it was collected;

  • whether it remains necessary to provide the service;

  • whether the individual continues to expect us to retain it;

  • legal, tax and accounting requirements;

  • insurance requirements;

  • applicable limitation periods;

  • potential complaints and legal claims;

  • security considerations; and

  • whether the information can be deleted or anonymised.

Our general retention approach is as follows.

Unsuccessful enquiries

Information relating to an unsuccessful enquiry will normally be retained for up to six months after the last meaningful contact, unless:

  • the person has asked us to retain the information;

  • the enquiry is likely to continue;

  • there is an ongoing complaint or dispute; or

  • there is another lawful reason to retain it.

Booking and event administration information

Routine event logistics, setup instructions, access information and operational contact details may be deleted or anonymised once:

  • the event has taken place;

  • the services have been completed;

  • any immediate follow-up work has finished; and

  • the information is no longer reasonably needed.

Essential booking records, contracts, payment information, important correspondence and evidence of agreed services may be retained for the applicable tax, accounting, insurance and legal-claims periods.

Financial records

Invoices, transaction records and other financial information will be retained for the period required under applicable tax, accounting and company law.

Complaints, incidents and disputes

Information concerning complaints, accidents, damage, safeguarding matters, disputes and legal claims may be retained for as long as reasonably necessary to:

  • investigate and resolve the matter;

  • comply with insurance requirements;

  • protect legal rights; and

  • establish, exercise or defend a claim.

Photo booth images and online galleries

Photo booth images, videos and related event content may be retained and hosted for as long as we continue to provide the online gallery service to the client and event guests.

The continuing purpose of this retention is to:

  • allow the client and guests to view the gallery;

  • allow photographs to be downloaded;

  • fulfil reprint or replacement requests;

  • provide technical support; and

  • maintain the agreed event-gallery service.

The content is not retained merely because storage is technically possible.

We periodically review whether older galleries remain necessary, useful, secure and proportionate.

A gallery or particular image may be deleted, restricted or archived where:

  • the client requests its removal;

  • an identifiable person makes a valid removal request;

  • the gallery is no longer required;

  • continued publication creates a privacy or safeguarding concern;

  • the content is being misused;

  • the gallery platform or website service changes;

  • continued hosting is no longer technically or commercially reasonable; or

  • we are required to remove it by law.

Clients may request password protection or removal at any time by contacting us.

Where content is removed from an active gallery, copies may remain in secure backups for a limited period until the backups are overwritten or securely deleted.

We cannot guarantee the deletion of copies previously downloaded, photographed, screenshotted or separately stored by clients, guests or other third parties.

Guest delivery contact information

Email addresses and mobile numbers entered solely for digital photograph delivery will be retained only for as long as reasonably necessary to:

  • deliver the content;

  • provide support;

  • investigate delivery problems; and

  • maintain appropriate service records.

They will not be retained for unrelated marketing unless separate permission or another lawful basis applies.

Marketing records

Marketing information will be retained until:

  • consent is withdrawn;

  • the individual opts out;

  • an objection is received;

  • the information is no longer accurate; or

  • the information is no longer required for the marketing purpose.

A minimal suppression record may be retained after an opt-out to prevent further unwanted marketing.

Cookies and analytics

Cookie and analytics information is retained in accordance with:

  • the stated cookie duration;

  • our cookie settings;

  • the relevant provider’s retention arrangements; and

  • the purpose for which the technology is used.

18. Data Security

We use appropriate technical and organisational measures intended to protect personal information against:

  • unauthorised access;

  • accidental loss;

  • misuse;

  • alteration;

  • unauthorised disclosure; and

  • destruction.

These measures may include:

  • account and access restrictions;

  • password protection;

  • secure cloud systems;

  • software and device security;

  • staff confidentiality requirements;

  • controlled access to booking information;

  • secure disposal procedures;

  • gallery access controls;

  • backups; and

  • incident-response procedures.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Where we become aware of a personal data breach, we will:

  • investigate the incident;

  • take reasonable steps to contain it;

  • assess the possible effect on individuals;

  • document the incident; and

  • notify affected people and the Information Commissioner’s Office where legally required.

19. Automated Decision-Making

We do not currently make decisions about customers or event guests based solely on automated processing that produce legal or similarly significant effects.

We may use automated tools for:

  • booking administration;

  • availability checks;

  • email delivery;

  • fraud prevention;

  • website analytics;

  • advertising measurement; and

  • audience or advertising activity.

These tools do not ordinarily make legally or similarly significant decisions about individuals without meaningful human involvement.

If this changes, we will update this policy and provide the additional information required by law.

20. Your Data Protection Rights

Depending on the circumstances and the lawful basis used, you may have the right to:

  • request access to the personal information we hold about you;

  • ask us to correct inaccurate or incomplete information;

  • request deletion of your information;

  • request restriction of processing;

  • object to particular uses of your information;

  • receive certain information in a structured, commonly used and machine-readable format;

  • ask us to transfer certain information to another organisation;

  • withdraw consent where processing is based on consent;

  • request human intervention in relation to certain automated decisions; and

  • raise a complaint about how your information has been handled.

These rights are not absolute and may not apply in every situation.

For example, we may need to retain information to:

  • comply with a legal obligation;

  • complete or evidence a contract;

  • protect another person’s rights;

  • investigate a complaint;

  • comply with insurance requirements; or

  • establish, exercise or defend a legal claim.

We may ask for sufficient information to confirm your identity and locate the relevant records before responding to a request.

We will respond without undue delay and normally within the period required by data protection law.

Your right to object

You have the right to object at any time to the use of your personal information for direct marketing.

You may also object to processing based on legitimate interests.

Where you object to legitimate-interests processing, we will stop the processing unless:

  • we demonstrate compelling legitimate grounds that override your interests, rights and freedoms; or

  • the information is required for the establishment, exercise or defence of legal claims.

To exercise a data protection right, contact:

Email: contact@gdphotobooths.com
Telephone: 0800 955 2202
Post: 15 Stevenson Court, West Lothian, United Kingdom, EH54 5NW

21. Data Protection Complaints

You may raise a data protection concern or complaint by contacting:

Email: contact@gdphotobooths.com
Telephone: 0800 955 2202
Post: 15 Stevenson Court, West Lothian, United Kingdom, EH54 5NW

Please provide enough information for us to understand and investigate the complaint.

We will:

  • acknowledge receipt of a data protection complaint within 30 days;

  • make appropriate enquiries without undue delay;

  • investigate the matter fairly;

  • keep the complainant informed of material progress;

  • explain the outcome without undue delay; and

  • explain any further steps or rights that may be available.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

We would appreciate the opportunity to address your concern directly, but you are not required to contact us before approaching the Information Commissioner’s Office.

22. Third-Party Websites and Shared Links

Our website and event galleries may contain links to websites operated by:

  • venues;

  • suppliers;

  • payment providers;

  • social media platforms;

  • gallery services; or

  • other third parties.

We are not responsible for the content, security or privacy practices of third-party websites.

Where a client or guest shares a gallery link, photograph or download through a third-party service, that third party may process the information under its own privacy terms.

You should review the privacy information of any external service before providing personal information or uploading content.

23. Changes to This Policy

We may update this Privacy and Data Protection Policy to reflect:

  • changes to our services;

  • changes to our online galleries;

  • changes to the systems or suppliers we use;

  • changes to data protection law; or

  • improvements to our privacy practices.

The latest version will be published on our website with an updated effective date.

Where a change materially affects how we use existing personal information, we will take reasonable steps to bring the change to the attention of those affected.

24. Contact Us

For questions, requests or complaints concerning this policy or our handling of personal information, contact:

Happenli Events Group LTD trading as GD Photo Booths & Events
Legal business name: Happenli Events Group LTD
Address: 15 Stevenson Court, West Lothian, United Kingdom, EH54 5NW
Website: www.gdphotobooths.com
Email: contact@gdphotobooths.com
Telephone: 0800 955 2202

Effective date: 16 July 2026

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